Knowledge and Abilities:

This position requires excellent interpersonal, communication, organizational and computer skills. It requires an excellent work ethic and the ability to have active listening skills. It requires the ability to function both independently and as part of a team. The position requires attention to detail; the ability to follow-through on tasks and manage multiple tasks. This individual must be trauma informed, empathic, and non-judgmental. Must be flexible; able to adapt and adjust to sudden changes in business needs, resources or survivor needs.

Essential Functions Include:

• Welcome clients warmly to the NOFJC and establish rapport to make them feel at ease.
• Complete intake process when requested.
• Assess and conduct case planning with the client.
• Review all available services with clients and link clients to partners for additional services
• Complete comprehensive safety planning with every client.
• Assist in completing petitions for temporary restraining orders under the supervision of Civil Legal Coordinator and on-site attorneys.
• Provide follow-up services to clients including, but not limited to, check-up calls, court accompaniment, coordination of services with other providers, and on-going referrals.
• Review and ensure that all documents are in compliance with the requirements of the program and NOFJC guidelines.
• Generate required forms, reports and any other documents used in the intake process.
• Work collaboratively with other staff to ensure comprehensive coverage of frontline, which includes reception, lobby, play land, and other service areas as needed
• Attend pertinent meetings and trainings as requested by the Director of Client Services.
• Complete 40 hours of domestic violence and sexual assault training provided by the NOFJC in the first full year of employment.
• Complete 30 hours of ongoing training each year of domestic violence and sexual assault after the first full year of employment.
• Work as a team member with the other collaborative partners at the NOFJC
• Perform other job-related duties and responsibilities as deemed necessary.

Minimum Required Qualifications

Bachelor's Degree and one-year case management experience in human services, social work, public health, or related field. Must have the ability to work in a fast-paced environment & juggle multiple responsibilities with detail. Must have the ability to communicate compassionately with people from diverse cultures & backgrounds. Excellent verbal & written communication skills, & at least basic computer literacy skills required.

Preferred Qualifications:

Previous experience with domestic violence, sexual assault, human trafficking, or other trauma survivors. Comfortable working in a high energy, potentially stressful, work environment. The ideal candidate will demonstrate commitment to the mission of the New Orleans Family Justice Center.

Bilingual in Spanish is preferred.

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Case management: 1 year (Required)

Work Location: In person

New Orleans Family Justice Center

Children’s Counsel

Department: Children’s Services

Reports To: Department Director

Job Summary:

The Children’s Counselor provides culturally appropriate counseling services, supporting emotional, behavioral, and developmental needs for children and their families. This role involves conducting assessments, creating individualized treatment plans, facilitating therapy sessions, and collaborating with parents, educators, and community resources. This role will require on-site services at our emergency shelter, transitional living facility, and the main facility (all within the city limits). The counselor will be expected to utilize their clinical skills to engage children and their families in treatment and other agency programs to promote sustainability upon program completion. Participation in Camp Hope (a one-week children’s camp located outside of state) is also required.

Specific Responsibilities Include:

· Provide individual and group counseling services to a specialized group of children (ages 0-5) and their families

· Evaluates client needs and formulates a long and short-term service plan.

· Maintains a minimum case load of 15-20 clients

· Facilitate therapeutic groups, including social skills, emotional regulation, and play therapy groups, tailored to developmental stages.

· Collaborate with parents, caregivers, and multidisciplinary teams to ensure coordinated care and culturally responsive practices.

· Maintain accurate and timely clinical documentation in accordance with agency and licensing requirements.

· Provide psychoeducation and resources to families to promote healthy attachment and child development at the agency’s emergency shelter and transitional housing facilities

· Attend bi-weekly supervision with Supervisor and weekly Children’s Services tam meetings

· Participate in ongoing training to maintain best practices in early childhood therapy through continuing education.

· Deliver trauma-informed therapy and emotional support to children participating in Pathways and Camp Hope programming

· Attend Camp Hope (one-week children’s camp out of state)

· Documentation of case notes, informed consents, completed assessments in Empower database

· Attend meetings and trainings as requested by the Director of Children’s Services

· Complete 40 hours of domestic violence and sexual assault training provided by the NOFJC within the first year of employment.

· Works as a team member with the other collaborative partners at the NOFJC

· Performs other job-related duties and responsibilities as deemed necessary

Minimum Requirements:

· Master’s degree in Counseling, Social Work, Psychology, or related mental health field

· Current state license as PLPC/LPC, LMSW/LCSW, LMFT; supervision available for associates

· Minimum 1-2 years providing mental health services to children

· Strong interpersonal and verbal communication skills will be comfortable with working with parents and onsite partners.

· Ability to deliver trauma-informed, culturally responsive care

· Ability to communicate effectively with people from diverse cultures and backgrounds.

· Must be punctual, reliable, and a team player; must be able to work evenings/weekends as needed for children’s programming activities

Preferred Qualifications:

· Bilingual (spoken and written)

· Advanced training or certification in play therapy, infant mental health, or trauma-focused interventions (e.g. TF-CBT, CPRT, RPT, AUT-play, EMDR, etc.)

· Proven ability to develop and lead therapeutic groups for children and caregivers

· Familiarity with ACE and resilience-building frameworks

Reporting Relationship: Director of Children Services, New Orleans Family Justice Center

Salary: $50,000-$ 56,000. Excellent benefits package.

Contact: Interested applicants please send cover letter and resume to kbolding@nofjc.org

NOFJC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. NOFJC is committed to building a diverse staff and strongly encourages applications from racial and religious minorities, all gender identities, people living with disabilities, and veterans